Adapted from Shynli Cleaning policy, last reviewed February 16, 2026

Privacy Policy

This policy explains how ShynliAirbnbCleaning.com and SHYNLI LLC may collect, use, protect, and share information when you request a quote, book cleaning services, communicate with us, or use this website.

Information we collect

  • Contact details such as name, phone, email, service address, and billing details when needed.
  • Turnover details such as listing ZIP, property type, rooms, bathrooms, checkout/check-in timing, linen needs, restocking notes, access instructions, parking, building rules, and special requests.
  • Communications sent by form, phone, SMS, or email.
  • Website usage data such as device type, pages visited, clicks, referring URLs, cookies, analytics, and advertising measurement data when enabled.
  • Service notes, access issues, quality-control photos, and completion notes when used to perform or review service.

How we use information

  • To provide quotes, schedule service, coordinate access, perform cleaning, and communicate about bookings.
  • To process payments, manage invoices, prevent fraud, and handle deposits or cancellation fees when applicable.
  • To support quality control, dispute review, training, operational improvement, and customer support.
  • To maintain records of communication preferences, consent, opt-outs, and legal compliance.

Photos, cookies, and vendors

  • Before/after or completion photos may be used for quality control, dispute review, and service confirmation. Marketing use requires separate permission.
  • Cookies and similar tools may be used for website function, analytics, advertising measurement, and performance improvement.
  • Service providers may include scheduling/CRM tools, payment processors, SMS/email providers, hosting, analytics, and advertising partners.

Your choices

  • You can contact us to request access, correction, deletion, or marketing opt-out where applicable.
  • You can manage cookies through browser settings and available cookie controls.
  • Marketing SMS can be opted out by replying STOP where SMS marketing is used. Service messages may still be sent for active bookings.

Contact

  • Email: info@shynli.com
  • Phone: +1(630)812-7077
  • Mailing address: P.O. Box 2492, Naperville IL 60566
This page is a practical website version of the Shynli legal layer. If there is a conflict between this summary and a signed estimate, invoice, written addendum, or the controlling Shynli legal terms, the controlling document governs to the extent allowed by law.