New hosts
Start with a turnover plan before the first review is at risk.
New hosts usually learn fast that cleaning is not just cleaning. It is timing, access, linens, supplies, photos, guest expectations, and what happens when a stay leaves more work than expected.
What to prepare
Access instructions, parking, trash rules, supplies, extra linens, owner closet notes, and the standard guests should see.
What to ask
Can the clean fit the guest window, what is included, what is extra, and how will you know the home is ready?
What to avoid
Do not wait until the first back-to-back booking to discover the cleaner does not handle towels, restocking, or photo notes.
Before you book
The quote should answer the host questions first.
Timing
What are checkout and check-in times, and is the turnover window realistic?
Access
How will the cleaner enter, park, handle building rules, and reach supplies?
Linens
Are clean sets ready, where do used linens go, and is laundry part of the scope?
Proof
Do you want photos, supply notes, issue notes, or a ready-status handoff?
Related host questions
Keep moving through the host questions.
Ready to check the turnover window?